East Sussex Community Voice

1. Gathering views and understanding the experiences of patients and the public 2. Making peoples views known 3. Promoting and supporting the involvement of people in the commissioning and provision of local care services and how they are scrutinised 4. Recommending investigation or special review of services via healthwatch England or directly to the Care Quality Commission (CQC) 5. Providing advice and information about access to services and support for making informed choices 6. Making the views and experiences of people known to Healthwatch England and providing a steer to help it carry out its role as national champion 7. NHS Complaints Advocacy

At Healthwatch East Sussex our aim is to engage with the public, volunteers, carers, health and social care staff and community and voluntary groups who use health and social care services. We will gather people’s views and opinions to build up a picture of how services are being delivered. This will ensure local people are able to influence the development, design and delivery of local services. We want people in East Sussex to feel their local Healthwatch is approachable, practical and dynamic and acts on behalf of the community. Our goal is to shape and improve services for East Sussex.