Posted June 26, 2025

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News from the Care Quality Commission: June 2025

Provider roadshow

Rebuilding regulation: Co-designing a stronger, fairer CQC together

In his latest blog Chris Day, Director of Engagement, reflects on the recent roadshows held in Manchester and London.

The roadshows allowed us to meet with hundreds of providers for a series of open and collaborative discussions. The sessions gave providers an opportunity to influence the work we’re doing to improve our regulatory framework, build stronger relationships with CQC colleagues and connect with peers.

Chris highlights the 5 clear messages that providers gave us:

  1. We must be transparent and accountable
  2. Consistency is essential but often missing
  3. Feedback must be informed and meaningful
  4. Our technology is letting you down
  5. Relationships with inspection teams matter more than ever

What we learn from providers will help shape the improvements we’re making to the ways we work.

We’ll be sharing further updates, as well as more ways to engage for people who aren’t able to attend these events in person.

CQC hospital inspection

Join us! Work for CQC

CQC staff have a wide range of skills and work across many disciplines.

Find out about roles within CQC, Healthwatch England, MNSI and the Office of the National Guardian.

Current vacancies include:

  • Medicines Inspectors (various regions)
  • Pharmacist Specialist – Mental Health (North of England)
  • HR Investigator (bank)
  • Inspectors

Benefits include generous leave entitlement, NHS or Nest pension schemes and a wide range of employee discounts.

Most roles offer flexible locations with the choice to be home-based. See the individual job listings for more information.

CQC logo

New CQC Board confirmed

The new members of the CQC Board have been announced by the Department of Health and Social Care (DHSC).

  • Kay Boycott is currently Senior Independent Director of the Medical Research Council and Board member for English Heritage, and has previously been a non-executive director for a number of NHS organisations. Kay has additionally been appointed as Chair of the Audit and Risk Assurance Committee (ARAC) of CQC.
  • Alex Kafetz was previously director of international projects at Beamtree as well as head of strategy at Dr Foster intelligence and a member of the National Information Board. He is currently a non-executive director at the Human Fertilisation and Embryology Authority.
  • Michael Mire was previously a non-executive director at CQC and DHSC, as well as Aviva and Lazard. He is a former Chair of the HM Land Registry.
  • Ruth Owen OBE is currently Chief Executive at Leonard Cheshire and has specific technology, social care and third sector background.
  • Melanie Williams is a Director of Adult Social Services (DASS) in Nottinghamshire and a non-executive director on the Nottinghamshire Integrated Care Board. She was until recently President of ADASS and has previously been a mental health commissioner.

We have also appointed Richard Barker CBE as associate non-executive Director. Richard retired as Regional Director of NHS England (North) in 2024 and is on the governing body of University of Sunderland. He has recently been appointed to lead the transformation of DHSC and NHSE. He will become a full non-executive director when this role has been completed.

The new board members bring a wealth of experience from a range of sectors and, alongside the new Chief Inspectors, will play a key role in CQC’s work to rebuild.

Map of England

New local authority assessments published

We publish reports that look at how local authorities are meeting their responsibilities to make sure people have access to adult social care and support.

Recent reports include:

Each report looks at 9 areas spread across 4 themes to check how well each authority is meeting its responsibilities. Areas are given a score out of 1 to 4. A score of 1 is given when evidence shows significant shortfalls for this area, and 4 when evidence shows an exceptional standard is being met.

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