Receptionist ( Monday Mornings)

Citizens Advice Eastbourne is looking for a volunteer to help on our reception desk on a Monday morning.

The role would include:-

- welcoming all clients and other visitors to the Bureau
- explain to the client the procedure(s); give information about the service and give out a form for clients to fill in
when appropriate
- assist clients by giving information and/or signposting to help with their enquiry
- identify clients that need a face to face assessment, due to emergency, communication difficulties etc
- record information given to client for statistical purposes
- help with the day to day running of the Citizens Advice service

What’s in it for you?

- training for your role
- gain and build on valuable skills and experience such as communication, IT skills and working in a team;
increase your employability
- contribute to the smooth running of the advice service, helping to make a real difference to peoples’ lives
- work with a range of different people, independently and in a team
- we’ll reimburse expenses too

If you are interested please email [email protected] for an application form and a role profile